Temporary business closure

Temporary business closure

If your business was mandated to close from the 23rd of March 2020 due to the impacts of COVID-19, as per the government’s instructions, we can make sure you don't incur certain charges while your premises are closed. 

If your supply is metered: Your supply will remain in place and you will be billed for any water used during this period (as we appreciate you may use a small amount for cleaning or other activities), however, we won’t need to bill you any standing charges during this time. 

If your supply is unmetered: Your supply will remain in place and you will not be billed any charges during this time.

Please note you will be required to provide evidence of your closure if requested and failing to provide this will result in us being unable to remove your standing charges for this period.

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