We value your privacy

We and our partners use technology such as cookies on our site to personalise content and ads, provide social media features, and analyse our traffic. Click below to consent to the use of this technology across the web. You can change your mind and change your consent choices at anytime by returning to this site.

Read our privacy policy

Sign in register

Welcome to your online account

Log in to view your bills, make online payments, view account and meter information as well as raise service requests.

Existing customers 

You will have received your sign-up code in your welcome letter. You will need to enter this to log in and register your online account. If you need a reminder of your sign-up code please contact us at customer.services@water2business.co.uk or on 0345 600 2 600.

New customers

If you would like register for a sign-up code please contact us at customer.services@water2business.co.uk or on 0345 600 2 600.

Sign in
Register

What you can do

View your account

  • View all your account details
  • View all your billing accounts

View your bills

  • View your latest bills in PDFs
  • Pay a bill
  • Pay your bills or any outstanding payments via Sage Pay

Raise a request

  • Ask questions about your bill
  • Log requests to change company name
  • Let us know you are moving premises

View your requests

  • Check progress of any open cases

We continue to monitor the impact that Covid-19 may have on our customers and their businesses and our Customer Service and Account Management teams continue to be available to provide support and advice throughout the current lockdown period.