Emergency support

Emergency support

Whether you need a leak repairing or if you just want to prepare for the worst, we’ve got your back.

If you have an emergency, please call us on 0345 600 2 600 (Monday to Friday, 8am to 6pm).

If you need to call outside of normal working hours, please contact the relevant wholesaler.

Supply issues

Water supply issues

Sometimes you may have an issue with your water supply. Find out what to do.

Tips and advice

Contingency planning

Your mains water supply can be lost without any given notice. We can provide emergency water and we offer a range of continuity service packages that can provide assurance and reassurance that your site is protected in the event of mains water outage.

Magnifying glass

Leak detection and repair

Leaks are often not visible above ground so can go undetected for long periods of time. While the leak is ongoing, you will continue to be billed for that wasted water so it is important that you know how to identify leaks and act quickly to fix them.

Regulations

Water regulations

To protect your supply from contamination, it's important that your fixtures and fittings are correctly installed and in good repair. Did you know as a business it's your legal duty to ensure your systems satisfy these requirements?