There are a number of ways to identify if you have a leak on your premises:
- Your water consumption is higher than you think it should be.
- An unexplained change on your bill.
- There is a reduction in your water pressure.
- There is a noise in your internal plumbing system.
- There are no reported network problems or interruptions by your wholesaler but your water supply has reduced.
- The dial on your water meter is still spinning when all water appliances have been turned off.
If you have a water meter and the meter dial is turning when you're not using any water, it is likely you have a leak. The quickest way to determine this is via a stop tap test. In most cases this is an easy process however, there are circumstances where it is not. In these instances, please contact us for help.
If it's possible and safe to check, turn off your internal stop tap and check the meter. If the dial has stopped turning you may have a leak inside your property. If the meter dial is still turning when the internal stop tap is off, it is likely you have a leak on your private supply pipe and you should contact us.
By following these steps, you may be able to detect leaks on your own premises however, if you're unsure, our leakage specialists can survey your premises to establish if there is a leak and work to locate it.
They can then arrange for it to be repaired as appropriate.