Meet the team

Meet the team

Our fantastic management team are responsible for ensuring our customers receive the best possible service as well as increase the savings and sustainability of their businesses.

Charley Maher
Managing Director

Charley Maher

Charley joined water2business in June 2016 and has over ten years' experience in engaging and leading large teams driven to deliver awarding winning customer service.

Andy Coates
Chief Operating Officer

Andy Coates

Andy is responsible for leading the growth of water2business. He joined the company with more than five years of experience leading retail teams in the banking industry.

Kim Trowbridge
Head of Account Management

Kim Trowbridge

Kim joined the water2business team in 2014 and has responsibility for running the account management team and value added services division.

Head of Finance

Matt Coggins

A chartered management accountant, Matt joined the water2business team in 2019. He joined the team with five years industry experience and is responsible for Finance, Compliance and Management Information strategy.

Gemma Tripp
Customer Relations Manager

Gemma Tripp

Gemma is responsible for the day-to-day running of our customer relations team. She has eight years' experience in customer relations, starting her journey in the contact centre and in 2017, won Contact Centre Manager of the year.

Contact Centre Manager

Sam Jordan

Sam ensures the customer service provided by the water2business contact centre team is of a highest quality, and that we always meet our customers’ expectations. Sam has over 20 years’ experience leading a team within the water industry.

Careers

Join our team

Our success as a business is because of our people, we know they are our greatest asset. We're always looking for new talented individuals. We welcome applications from people who enjoy playing a part in shaping the future success of a business.

I love working at water2business because every day is different. There is a lot of variety in my role, which enables me to develop my knowledge and skillset!I work with inspiring people, within a strong supportive network. water2business is a place where you are valued and encouraged to do more for yourself and the customer.

Chris morgan , Service Delivery Manager