Blog

Showing 1 to 10 of 36.

  • Third Year at the Top Spot

    Following the annual non-household water customer complaints report created by the Consumer Council for Water, we are extremely proud to have achieved the lowest level of complaints in the industry for the third year running, reducing our complaint volumes by a further 37% since last year.

  • Open for business

    The Coronavirus (Covid-19) lockdown restrictions in place over the last couple of months has meant a significant number of our customers have been forced to close.

  • A day in the life of a water2business apprentice

    We caught up with customer services apprentice George Sheehan about what he’s learned since joining us last year, why others should consider an apprenticeship and all things trade effluent!

  • Highest performance achievement

    New figures released by Ofwat have revealed we're the highest performing national major water retailer for meeting market performance standards (MPS), as set by MOSL when the non-household water market opened to competition in April 2017.

  • Second year at the top spot

    New figures released on 3 July by the Consumer Council for Water (CCWater) show that we received the lowest number of complaints out of all national major water retailers for the second year running in 2018/19.

  • A 'fitting' qualification for Neil

    Congratulations to our business account manager Neil Mullins, who has just passed an official water supply regulations course.

  • water2business appoints new chief operating officer

    We're delighted to announce the appointment of Barry Hayward as our new chief operating officer. Barry joins us from Wessex Water, where he was previously head of internal audit.

  • Proud to be the best performing retailer for meter reading

    We’re delighted to announce that new data released today by Market Operator Services Ltd (MOSL) has highlighted us as the best performer for up-to-date meter readings out of all national major water retailers (those with more than 5,000 meters).

  • water2business hires industry's first trade effluent apprentice

    We’ve achieved an industry first in the water retail market by running an apprenticeship programme for the trade effluent part of our business.

  • Managing water to improve savings and sustainability

    It's one of the world's most precious resources and many businesses and buildings would struggle to remain operational without it, so why do most of us not give water a second thought?