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New figures released by Ofwat have revealed we're the highest performing national major water retailer for meeting market performance standards (MPS), as set by MOSL when the non-household water market opened to competition in April 2017.
New figures released on 3 July by the Consumer Council for Water (CCWater) show that we received the lowest number of complaints out of all national major water retailers for the second year running in 2018/19.
We’re delighted to announce that new data released today by Market Operator Services Ltd (MOSL) has highlighted us as the best performer for up-to-date meter readings out of all national major water retailers (those with more than 5,000 meters).