Business reopening

Business reopening

If your business has been closed due to the impacts of COVID-19 and you now wish to notify us of your reopening, you can complete the form below and we will be able to resume your normal billing cycle.

If your supply is metered: Your will be billed for any water used during your closed period, however, we won’t need to bill you any standing charges during this time. From the date of reopen, all your normal charges will resume.

If your supply is unmetered: Your supply will remain in place and you will not be billed any charges during the closed period. From the date of reopen, all your normal charges will resume.

Please note you will be required to provide evidence of your closure if requested and failing to provide this will result in us being unable to remove your standing charges for this period.

Step 1 - Your details