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As a business it is likely that you pay for your water and wastewater services based on consumption - it means you have a water meter installed at your premises.
Taking regular readings will help you to monitor usage and spot any leaks – simple steps to reduce your water use could reduce your bills too. Read our water efficiency tips to reduce your water usage.
If your usage has changed significantly since the meter was installed, it may be worth checking if the device is still the most appropriate for your needs.
If you have repaired a leak at your property, and you meet the criteria for your wholesaler, we may be able to claim for an allowance from your wholesaler to help reduce your bill.
We continue to monitor the impact that Covid-19 may have on our customers and their businesses and our Customer Service and Account Management teams continue to be available to provide support and advice throughout the current lockdown period.