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"The personalised service we have received from water2business has been extremely useful and has helped us reduce unnecessary water consumption, aswell as improving our management of water resources on our stations."
Following the annual non-household water customer complaints report created by the Consumer Council for Water, we are extremely proud to have achieved the lowest level of complaints in the industry for the third year running, reducing our complaint volumes by a further 37% since last year.
water2business has been working in partnership with apetito to help reduce the amount of water used in its production processes and has recommended ways to improve efficiencies and reduce its water footprint.
We continue to monitor the impact that Covid-19 may have on our customers and their businesses and our Customer Service and Account Management teams continue to be available to provide support and advice throughout the current lockdown period.