Ways to pay

We put our customers first, working hard to ensure you receive accurate bills, on time and consistently. We can accept payment in a number of ways including:

Direct Debit

Spread the cost of your bill over the year or pay it in full with a Direct Debit. 

Automated payment line

If your payment reference starts with 53 you can use our automated payment line, available 24 hours, 7 days a week to pay your bill with a credit or debit card. (Please note we do not accept American Express or Diners card)

Call our automated payment line on 0330 1234 231.

Via our website

Make a secure one-off payment using our handy online payment facility.

Internet banking

Our bank details are on the back of your bill, with section 5.

Cheque by post

Cheques must be made payable to water2business - please include your business name and customer reference number on the reverse.

Please complete the payment slip on your bill and return it to:

21e Somerset Square,
BS48 1RQ

Please note that we do not accept post-dated cheques. Please do not send cash through the post.

Do you operate across multiple sites?

We can consolidate water, waste and trade effluent for multiple sites in to one simple bill.